About Us

Hastings Distribution, LLC
McSherrystown, PA 17344-0062

Phone:  717-524-5301    Fax:  717-638-8397
Business Hours:  Weekdays 10 am - 2 pm Eastern
info@HastingsDistribution.com

Covid - 19: Please stay safe at this time. 

Inspection Period:  Three days from receiving the item. If there is damage, you must notify us immediately.

Shipping Charges:
Merchandise Total                                   Continental US         AK, HI, & PR

$8.99 or less $6.00 $11.00
$9.00 - $50.00 $11.00 $11.00
$50.01 - $99.99 $18.00 $23.00
$100 or more $28.00 $43.00
          

The shipping services have implemented a Time Limited Temporary Rate Adjustments for the peak season, taking effect from October 2 until January 21, 2023.  We have added $.50 to $3 to our shipping rates to cover a portion of those new rates. 

At this time, most orders ship the following business day after placing an order. If your order is placed with us by noon, it may ship that same day, but this is not guaranteed.  When the office is closed, expect shipping to resume after the office is reopened. Orders will ship by USPS Priority Mail, USPS First Class Mail, Federal Express, or UPS. Shipping charges may change due to increases from the vendors. In most cases, once shipped, your order will usually arrive within two to five business days. If you have provided a good email address with your order, you received a tracking number and shipper information when your package left our office. Please use the tracking number with the shipper to locate your package. There may be delays due to weather or other unforeseen circumstances. Barrels will generally ship via UPS Ground or the best way possible. Barrels shipping to Alaska, Hawaii, or Puerto Rico will be by USPS Priority Mail.

PayPal:  PayPal requires us to ship to the address on your PayPal account.  Be sure your shipping address matches your PayPal account. Please use a credit card if you want to send a package somewhere other than your account's address.  If your address doesn't match, refunds will be issued less the transaction fee.  After May 6, 2019, PayPal returns or canceled orders will be processed less the PayPal transaction fee.  

Returns:

Items are eligible for return or exchange within three weeks from the date of purchase if unused, in original condition, and packaging. Discontinued items and clearance items are not returnable. 

All returns require that you contact us for authorization. All returns must be in original condition and packaging. Barrels must include the proof house paperwork. Returns made without authorization, all packaging (including the outer box), and paperwork are subject to a 15% fee. Fired barrels are not returnable except under warranty. 

For barrels, use the original shipping box and remove all labels. If the actual shipping box is unavailable, pack barrel(s) into another box for return shipping.  

After May 6, 2019, PayPal returns or canceled orders will be processed less the PayPal transaction fee.    

Shipping costs are not refunded. Shipping costs to return items are the customer's responsibility. Return items using one of the following methods:  UPS, FedEx, or USPS with a tracking number and add insurance. Should you choose not to add additional insurance, you are responsible for any lost or damaged items. UPS and FedEx will provide you with $100 worth of coverage. USPS will provide you with only $50 worth of coverage using Priority Mail. Please send us the name of the shipper and the tracking number.

After receiving an item, please allow us three days to process your return. Your issuing bank may take an additional billing cycle to list the credit on your statement. 

Warranty:

Barrels and choke tubes have a manufacturer's warranty for one year from the date of purchase. If you have a warranty issue, call 717-524-5301 or email info@hastingsdistribution.com before returning your barrel.