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Hastings Distribution, LLC
McSherrystown, PA 17344-0062
Phone: 717-524-5301 Fax: 717-638-8397
Business Hours: Weekdays 10 am - 2 pm Eastern
Inspection Period: Three days from receiving the item. If there is damage, you must notify us immediately.
Merchandise Total Continental US AK, HI, & PR
|$124.99 or less||$11.00||$11.00|
|$125 or more||$28.00||$43.00|
Most orders ship the following business day after placing an order. If your order is placed with us by noon, it may be sent that same day, but this is not guaranteed. When the office is closed, expect shipping to resume after the office is reopened. Orders will ship by USPS, Federal Express, or UPS. Shipping charges may change due to increases from the vendors. Once shipped, your order will usually arrive within two to five business days. If you have provided a good email address with your order, you will receive a tracking number and shipper information. Please use the tracking number with the shipper to locate your package. There may be delays due to weather or other unforeseen circumstances. Barrels will generally ship via UPS Ground or FedEx. Barrels shipping to Alaska, Hawaii, or Puerto Rico will be by USPS.
PayPal: PayPal requires us to ship to your account's address. Be sure your shipping address matches your PayPal account. Please use a credit card to send a package somewhere other than your account's address. After May 6, 2019, PayPal returns or canceled orders will be processed less the PayPal transaction fee. PayPal now uses its transaction number as an order number on package labels and emails regarding shipping. If you have questions regarding an order, please reference our 5-digit order number.
Items are eligible for return or exchange within three weeks from the date of purchase if unused, in original condition, and in packaging. Discontinued items and clearance items are not returnable.
All returns require that you contact us for authorization. You will then receive the address for the return. All returns must be in original condition and packaging. Barrels must include the proof house paperwork. Returns made without permission, all packaging (including the outer box), and paperwork are subject to a 15% fee. Fired barrels are not returnable except under warranty.
For barrels, use the original shipping box and remove all labels. Pack the barrel(s) into another box for return shipping if the shipping box is unavailable.
After May 6, 2019, PayPal returns or canceled orders will be processed less the PayPal transaction fee.
Shipping costs are not refunded. Shipping costs to return items are the customer's responsibility. Return items using one of the following methods: UPS, FedEx, or USPS with a tracking number and add insurance. You are responsible for any lost or damaged items if you choose not to add additional insurance. UPS and FedEx will provide $100 of coverage. USPS will provide $50 of coverage using Priority Mail or $100 of coverage using Ground Advantage. Please send us the name of the shipper and the tracking number.
After receiving an item, please allow us three days to process your return. Your issuing bank may take an additional billing cycle to list the credit on your statement.
Barrels and choke tubes have a manufacturer's warranty for one year from the date of purchase. If you have a warranty issue, call 717-524-5301 or email email@example.com before returning your barrel.